MPA 8235 - Strategic Planning and Decision Making in the Public Sector

This course provides students a high-level overview of strategic management and planning. The course focuses on the elements of the strategic management process with an emphasis on strategy development, planning, evaluation, decision making, citizen/customer engagement and environmental scanning.

The course is designed for students with management experience who are near the completion of course requirements. It presents a systemic approach to the integration of management functions into a continuous process of improvement with a focus on results and the customer, improving performance and being responsive to customer needs in a continuously changing environment.

Credits: 4