MPA 8225 - Critical Issues in Public Administration

This course explores in-depth those changes that are likely to have the greatest impact on local government managers in today’s environment. External factors such as changing demographics, rising citizens’ expectations, and the evolving nature of federalism are examined as context for how effective managers must now respond. Several important internal issues such as how to motivate the new workforce, how to determine the costs and benefits of technology in service delivery, and governing body expectations for successful managers is also covered.

Credits: 4