LAW 9598 - Cyber Skills and Dispute Resolution

Dispute resolution providers and disputing parties are turning to technology to help them resolve disputes. In this course, students will analyze how technology‑facilitated communication differs from face to face communication and will identify both the benefits and drawbacks of relying on audio, video, and text‑based technology. Students will resolve disputes using one or more online dispute resolution platforms such as Smartsettle, Cybersettle, and iCourthouse; and will compare and contrast those services with the services provided by traditional neutrals. Students also will learn how the European Union is expanding online dispute resolution systems; discuss how that decision will affect the United States; explore how avatars, robots, and artificial intelligence devices can be integrated into dispute resolution processes; and negotiate internationally with students at the University of Hong Kong using e‑mail, instant messaging, and live video.

Students who have taken Dispute Resolution Practices or ADR and Technology cannot receive credit for this course.

Every Other Year Course

Credits: 2 Credits