MNM 8120 - Program Evaluation and Assessment

Continuously improving the services and programs of public agencies and nonprofits is critical to their ongoing success as organizations. Truly understanding what is happening in a program, service or organization of the social or governmental sector is important to help managers and leaders to improve those programs, services, and organizations. The methodologies and tools of research and program evaluation are the means to this understanding. This course will investigate the principle methodologies of research: quantitative, qualitative, and mixed methods. It will consider the methods employed by each to capture and utilize data.

Credits: 4