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    Mar 28, 2024  
2015-2016 Graduate Bulletin 
    
2015-2016 Graduate Bulletin [Archived Bulletin]

MPA 8225 - Critical Issues in Public Administration


This course explores in-depth those changes that are likely to have the greatest impact on local government managers in today’s environment. External factors such as changing demographics, rising citizens’ expectations, and the evolving nature of federalism will be examined as context for how effective managers must now respond. Several important internal issues such as how to motivate the new work force, how to determine the costs and benefits of technology in service delivery, and governing body expectations for successful managers will also be covered.

Credits: 4